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At SunnyVale Pet Cremation Cardiff, we can offer a collection service of your much loved deceased pet from either your home or from your Veterinary Surgery. We cover; Most of South Wales such as Cardiff, Vale of Glamorgan, Bridgend, Rhondda Cynon Taff & Rumney Valley.

After the pet cremation service has taken place, we will then arrange with you a suitable day and time for you to collect your pet’s ashes.

I’m Carla. and I’m totally devoted to my own pets and yours. I have always been surrounded by animals and have loved and love all my pets, goldfish & hamsters too, but discovered at around the age ten that I was severely allergic to cats, and sadly this hasn’t changed. My nephew Carl, is the ‘Cat Man’ of the family and therefore I was deemed to a life with dogs.

I have a number of dogs, of all whom have very different personalities which makes them all unique in their own way and very much loved members of the family.

I also show & judge dogs at a professional level and have won, with my dogs various awards, including over the last twenty years numerous placings at Crufts. However, they are first and foremost very much loved family pets & members of the family.

Some years ago I used to run a busy & successful Grooming Salon in South Wales, but was forced to give up due to my severe arthritis which was making my job physically difficult and very painful. I miss seeing the dogs and cats very much. It was after this that I decided to set up a much needed Pet Cremation Service in Cardiff.

After losing many of my own different pets over the years it always seemed a difficult decision to try to find somewhere that I felt I could trust, that would take good care of my pet and also was difficult to know or trust if it was my own pets ashes that I actually got back. Since beginning this journey and now providing this kind of service, I now suspect that not all of my pets ashes are ‘just’ my pet’s ashes and this has upset me so much for so very long has spurred me in to offering a better service than what I feel I received at the time and knew that I could do better, much better! And so with that, I vowed to one day set up my own Pet Cremation in South Wales and so here we are now, ‘SunnyVale Pet Cremation Cardiff’.

I love all of my dogs with all of my heart and understand the utter heartache and feelings of complete loss and devastation when we lose one of our beloved pets. I also understand and will help you with the stages of grief, from the first feelings of heartache and loss, then the second stage; blame & looking for answers (either looking for blame i.e. either wanting to blame the vet or questioning ourselves if we could have done more to prevent the death of our pet), then it can jump back to the devastation and feeling of utter and complete loss once again! This is a natural grieving process that we go through and is understandable because we loved our pet so much. If you have recently lost your pet, do give us a call on 07587 105 358. We can support you every step of the way with the cremation of your much loved pet.

We can collect your pet from your home or from your veterinary surgery and will return your pet’s ashes back to you at your convenience. We aim to have your pet’s ashes back to you within 2 – 3 days, however, sometimes there may be reasons beyond our control, when this could possibly take a day or two longer, but our aim is to provide you with the very best service possible.

PRIVATE CREMATION - WORDING EXPLAINED:
Please be assured that ‘Private Cremation’ means ‘Private’ and it will only ever be ‘Your’ pet, no other and the ashes you receive back will only ever be ‘Your’ pet’s ashes.

Education:
Previously, we ourselves also had assumed and believed that what we saw advertised at other cremation facilities stating ‘Individual’ (a word I had previously also used to offer a lone ‘Private Cremation’ myself, not realising ) we honestly believed that it meant that the pet would be cremated in it’s own chamber, by it self, with no other pets or animals. However, we have since discovered this is not the case. It seems that when advertised as ‘Individual’, this could possibly mean that your pet is place in to a large machine / chamber with many other animals/pets, with just a small metal block inbetween all the animals/pets, thus not being a Private Cremation of just your beloved pet.

*Therefore, please do be careful and check the ‘wording’ when you hire a Cremation Service for your much loved pet, because if you state that you require ‘Individual’ it is likely and a possibility that they will be placed with other animals/pets and so;

*Please do be sure to state that if it is just your own Pet you want cremated by itself, then please do be sure to say you require a ‘Private Cremation’.

*If you do not mind your pet being cremated in the same machine with other pets, then it is called an ‘Individual Cremation’ or ‘Communal Cremation’ (where no metal bars are placed between pets, but all pets placed together in the cremation machine).

*People get confused by these very similar sounding words, but they are quite different in the world of Cremation*

Individual Cremation & Private Cremation Differences:
With ‘Individual Cremation’; when the cremation is taking place, with the high temperatures needed to be reached, the ash will fly and float around in the air, even when small steel long block dividers are used.

So when a company may state that you can be assured you get 100% your pet ashes back, they simply cannot be at all. I mean, where does all that flying around ash fall?

Therefore, when a company or person states that it is ‘Individual’, it may not be just all of your pet’s ashes, but a mixture of any other pets that were in the same machine as your pet.

** As previously mentioned, we only do what we now call ‘Private Cremation’s **
This information is to help educate anyone who is not aware of the correct wording or terms used, as I myself have only recently discovered this different meaning of the two words that are used and I believe it is important to let people know and to try to help people understand so that they do not get scammed by any company providing a similar service.

We Do Not! have any contracts with any vets & do not work with any other third party services.

We are aware that a particular third party advertises that they work with us, they do not, they are simply a broker type service, who will charge additional costs of what a normal pet cremation will cost and are not even based locally, but hundreds of miles away.

We are 100% Independently family owned so that we can deliver a more personal service, aiming to return your pet’s ashes back to you within 2 – 3 days unlike a majority of vets who usually take around 2 – 3 Weeks, and of which may be based on Individual Cremation and possibly not a Private Cremation. *Therefore, again, do be sure to ask your service provider*